Customer Experience Archives | Page 3 of 4

Explore

6 Feb 2023

6 Reasons You Should Ditch Take-A-Number Systems

The take-a-number system is outdated technology. Unfortunately, too many businesses are still restricted by this old-school ticket printing machine. The take-a-number process was made infamous by confusing lines at McDonald’s and impersonal interactions with large businesses. If you’re using a take-a-number system, you run the risk of worsening your customers’ experience, creating a stressful work […]

6 Feb 2023

Free Scheduling App vs. Paid Scheduling App [Comparative Guide]

Who doesn’t love free stuff? No matter what you find yourself in the market for, the thought of getting something for free is endlessly exciting. It’s no wonder why marketers are constantly using this tactic to help secure some elusive sales. The world of appointment scheduling software is no different. So many different companies these […]

6 Feb 2023

How Queuing Theory Systems Can Help Improve Customer Experience

Queuing is an essential part of life. For someone camping overnight for the latest iPhone, waiting in line is a thrilling experience. For a family with small children waiting to check-in for their flight, it’s a mind-numbing nightmare. Whether we like it or not, we wait in line for something at least every week. While […]

6 Feb 2023

Understanding a Visitor Management System [Step-By-Step Guide]

What’s the best way to welcome a visitor? For most people, it’s a greeting or smile, maybe a friendly nod to where they can sit or what they should do. Even at a business location, people want to be greeted and taken care of. Keeping people in order while they’re waiting to be served can […]

6 Feb 2023

What is Customer Service? Hint: Business Success Depends On It

Let’s begin this article with a bold statement. Having great customer service is the most important aspect of running a successful business, regardless of industry. Think about it. When was the last time you received great customer service? How did you feel after you walked out of that establishment? Maybe you purchased a digital product […]

6 Feb 2023

Free vs. Paid Visitor Management Software [A Guide]

It’s safe to say that in our current situation, visitor management has become more crucial than ever. For businesses to safely operate, and by extension, remain open at all, proper visitor management measures need to be taken. The problem is that running a business is already taxing enough without the extra restrictions. Businesses are having […]

6 Feb 2023

4 Opportunities To Improve Customer Satisfaction While Waiting In Line

“Waiting” and “customer satisfaction” are not concepts that go together naturally. For most people, waiting in line is associated with some of the not-so-fun memories in life: spending hours trying to get on an amusement park ride, paying a visit to your local government agency or hanging out in the lobby of a doctor’s office. […]

6 Feb 2023

Scheduling Definition – Traditional vs Digital Appointment Scheduling

Scheduling is a part of everyone’s life. Whole disciplines exist around time management in the personal and professional world. You don’t have to be a scheduling guru to be all too familiar with the plight of trying to plan around availability on a coworker’s online calendar, or just coordinating when to pick up a friend […]

6 Feb 2023

How Online Doctor Appointment Scheduling Will Make Happier Patients

Picture this. You’ve been stuck in a waiting room for well over an hour. Packs of frustrated patients flank you on every side, desperately waiting for their name to be called. You’re also fully aware that you’ll likely only see the doctor for less than half the time you’ve been waiting. Sounds awful, doesn’t it? […]

Skiplino Blog

Latest

Best Queue Management Systems in 2025: Complete Guide to Digital Queue Solutions

Explore

6 Reasons You Should Ditch Take-A-Number Systems

Free Scheduling App vs. Paid Scheduling App [Comparative Guide]

How Queuing Theory Systems Can Help Improve Customer Experience

Understanding a Visitor Management System [Step-By-Step Guide]

What is Customer Service? Hint: Business Success Depends On It

Free vs. Paid Visitor Management Software [A Guide]

4 Opportunities To Improve Customer Satisfaction While Waiting In Line

Scheduling Definition – Traditional vs Digital Appointment Scheduling

How Online Doctor Appointment Scheduling Will Make Happier Patients