In today's fast-paced business environment, customer patience has reached an all-time [...]
Continue ReadingSince the early days of banking, technology has come a long way. Paperwork is finally going digital, and most financial institutions have turned to mobile apps for a new way to serve their clients. But even amidst the shift to the internet, most financial centers are still failing to cater to one part of the […]
Continue ReadingThe current pandemic situation that we find ourselves in has truly done a number on the world of business. The majority have closed temporarily, with some even closing their doors with no intention of ever re-opening. However, this predicament has also led to an increase in remote work. Since many physical offices have decided to […]
Continue ReadingDo you remember the first time you went to a McDonald’s after they implemented the now-infamous take-a-number machines? Chaos. Chaos everywhere. Machines that are supposed to reduce wait times and convenience customers seemed to somehow find a way to do the exact opposite. And it’s not just McDonald’s making this crucial mistake. Loads of businesses […]
Continue ReadingDid you know that more than half (53%) of patients have left a doctor’s appointment after waiting too long? Emotions can run high even during something as simple as a routine check-up or a brief wellness appointment. That’s why bad waiting experiences are more likely to stress patients out at a health facility. Patients’ no-showing […]
Continue ReadingLet’s kick this off with a bold, yet truthful statement: Traditional appointment scheduling sucks. It’s inefficient, it’s a task that requires a staff member to constantly be present, and it can even affect your bottom line when you consider that there are better ways to handle your appointment scheduling. As a business owner, whether a […]
Continue ReadingFor your average patient, a trip to the doctor’s office is an inherently stressful experience. You’re setting aside time in your day, receiving a physical check-up, and potentially learning unsavory truths about your health. On top of that, there’s the waiting. Making an appointment the traditional way means calling ahead, booking an appointment, arriving early […]
Continue ReadingIt’s no secret that the medical industry is constantly changing. Medicine is undergoing transformation, propelled by advancing technology. The way medical professionals arrange appointments is shifting from traditional approaches to a more modern, digital method. And what about interactions with patients? After all, some patients are unable to see a medical professional on a regular […]
Continue ReadingFirst impressions matter. Princeton psychologists found that people’s first snap judgement of others tends to stick, even after learning more information. These snap judgements can settle in before we’re conscious of them, creating a lasting impact on how we view things. For a business, that very first impression can make or break your chances at […]
Continue ReadingLet’s start with something we can certainly all agree on. Running a successful business leaves you with little to no time to yourself. Think about it. The onus is on you to ensure your employees have everything they need to succeed in their positions. And if you’re a solopreneur, the stress levels can be even […]
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