In today's fast-paced business environment, customer patience has reached an all-time [...]
Continue ReadingScheduling is a part of everyone’s life. Whole disciplines exist around time management in the personal and professional world. You don’t have to be a scheduling guru to be all too familiar with the plight of trying to plan around availability on a coworker’s online calendar, or just coordinating when to pick up a friend […]
Continue ReadingGoing to the doctor’s office is stressful. Nobody (doctors included) will deny that. In fact, 15-30% of patients with measured high blood pressure in a medical environment are experiencing something called “white coat syndrome”, where just seeing a doctor is enough to provoke high blood pressure. Healthcare is stressful because of how closely it is […]
Continue ReadingOne. Two. Three. Imagine if you could schedule an appointment just like that. No more staying on hold forever, or waiting for a terse email back only to inform you that the time slot you selected isn’t available, and you’re going to have to wait another three weeks for another appointment time. Fortunately, there is […]
Continue ReadingDifferent businesses have different needs. That much is clear to anybody, especially company managers or owners. But there’s one type of need that drives every single business in the world: efficiency. Higher levels of efficiency mean cutting costs, improving productivity, and ultimately serving more customers. Every company wants to be more efficient. Implementing better queue […]
Continue ReadingWe’re now fast approaching the 1-year mark of our current pandemic situation near-completely altering our lives. Many people have lost their jobs, either temporarily or permanently. Businesses have followed suit, either closing temporarily or permanently. Those that haven’t are required to follow strict safety regulations and protocols designed to help curb the spread of the […]
Continue ReadingHere’s a universal problem. Everyone has to go to the doctor’s office – but, everyone hates booking appointments to go to the doctor’s office. No matter how healthy you are, you’re probably not super excited to get your medical examinations. The process of booking an appointment alone can be enough to intimidate anyone, let alone […]
Continue ReadingFor any business, scheduling meetings is crucial. It’s also boring. Booking appointments and meetings take up far too much time in the average employee’s day. It doesn’t matter if you work in administration, management, or anywhere in between, meeting scheduling probably occupies a good portion of the time you spend on emails and phone calls. […]
Continue ReadingWhat’s the most important resource for your business? Despite what might first jump to mind, it’s not money. It’s time. No matter what position you’re in or how capable you are, you always have a limited amount of time to get stuff done. You only have so much attention and energy throughout a workday. So […]
Continue ReadingDMVs. Grocery stores. Cafes. Healthcare facilities. Hotels. What do all of these establishments have in common? That’s right. They all typically involve waiting in long and tedious lines. As a business owner or higher-up staff member in charge of customer experiences, you would know better than anyone just how much people hate the traditional queuing […]
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